Buying Henri SELMER Paris products with confidence
What to look out for
Whether you are looking for a Henri SELMER Paris saxophone, clarinet, mouthpiece, reeds, case or accessories, a few simple checks can help you buy with confidence.
We have identified fraudulent websites using the Henri SELMER Paris name, our visual identity, photographs and content from our website without permission. Some even reproduce large parts of our product catalogue in an attempt to appear legitimate.
Here are the key things to check before making a purchase.
The official website
selmer.fr is the only official website operated by Henri SELMER Paris.
selmer-asia.com is also a legitimate website, operated by our subsidiary in China, and exclusively offers Henri SELMER Paris products.
A website using the words SELMER or Henri SELMER Paris, our logo, or the names and images of our products does not mean that it belongs to Henri SELMER Paris. Unfortunately, a professional-looking website is no longer, in itself, a guarantee that it is legitimate.
If in doubt, always check the address displayed in your browser: our official website is selmer.fr.
Where can I buy genuine Henri SELMER Paris products?
Our saxophones, clarinets, mouthpieces, reeds and accessories are available through our international network of authorised Henri SELMER Paris dealers.
Before purchasing from a store or website you are unfamiliar with, we recommend checking whether it belongs to our authorised network.
Our mouthpieces, reeds and accessories are also available on our official website, selmer.fr.
Looking for a pre-owned instrument?
Purchasing a pre-owned instrument requires particular care.
With ReWIND by Henri SELMER Paris, you can choose from pre-owned Henri SELMER Paris instruments that have been selected, authenticated, serviced and guaranteed.
What should make me check a website or offer more carefully?
We recommend taking particular care if:
- the price is significantly lower than you would normally expect;
- the website address resembles Henri SELMER Paris but is not selmer.fr;
- a website claims to be Henri SELMER Paris but its address is not selmer.fr;
- company information, contact details or terms of sale are missing or difficult to verify;
- you are asked to use an unusual payment method.
Fraudulent website or counterfeit product: what is the difference?
These are two different risks.
- A fraudulent website may copy the Henri SELMER Paris name, images and product catalogue in an attempt to impersonate a legitimate retailer or Henri SELMER Paris itself. An order placed on such a website may never be delivered, or you may receive a product that does not match the one you ordered.
- A counterfeit is a product or instrument made to imitate a genuine Henri SELMER Paris product.
If your concern relates to the authenticity of an instrument, you can also read our dedicated guide: 5 tips to recognise an authentic Henri SELMER Paris instrument and avoid counterfeits.
Not sure about a website or an offer?
Contact us before you buy.
If you have found a website, listing or offer that seems unusual, you can send us the link through our contact form.
Our team can help you check whether you are dealing with a Henri SELMER Paris channel or a member of our authorised dealer network.
One simple reference to remember
selmer.fr is the only official website operated by Henri SELMER Paris.
For our products, authorised dealer network, ReWIND and official contact details, always start at selmer.fr.
